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Your 644j account balance is where every session starts — top it up via bKash or Bank Transfer, request a payout to the same wallet, and track every movement in your transaction history. Access and availability depend on your local law and eligible region.
Open your account, head to the deposit counter, and choose the method that suits you. We support bKash and Bank Transfer for Bangladesh — both routes land directly in your account balance. When you select bKash, the screen shows the reference number and the wallet details you need to complete the transfer from your bKash app. Bank Transfer works the same way: the counter displays the account details and a unique reference. Enter the exact amount shown, confirm on your end, and the balance reflects once the payment clears on our side. Do not close the counter before copying the reference number — it is how we match your payment to your account.
Log in and tap the wallet icon or navigate to Account then Deposit. The counter lists the available methods for your region.
Select your method. The screen shows the destination details and a unique payment reference tied to your account session.
Send the exact amount from your bKash app or your bank. Use the reference number shown — it links the incoming payment to your balance.
Return to your account balance page. Once the payment is matched on our side, your balance updates. Keep your reference number if you need to follow up.
Withdrawals go back to the wallet or bank account you used to deposit — this is standard practice and keeps the payout path clean. Go to Account, then Withdrawal, and you will see the methods currently open to you. Enter the amount you want to move out. The counter will show any minimum that applies based on your chosen method; follow the figure displayed there, not a number from elsewhere. You may be asked to confirm ownership of the destination wallet before the request is processed — complete whatever fields appear in your account area at that point. Once submitted, the request enters a processing queue.
Go to Account then Withdrawal. The page shows the payout methods available for your account and region at that moment.
Type the amount you want to withdraw. Follow the minimum shown on screen for the method you have selected.
Complete any wallet or bank verification fields the screen asks for. This step links the payout to an account you control.
After submitting, find the request under Transaction History. The status updates as it moves through the processing queue.
Your account area will show you exactly what is needed for verification — we do not ask for anything beyond the fields displayed there. The verification section appears when your account reaches a point where a check is required; the screen walks you through it step by step. Follow only the instructions and fields shown inside your account: what you see there is the current requirement for your account, not a general list from outside the platform. If a document upload is requested, the field will specify the accepted format. If a step is unclear, the Help section connects you to the support team who can confirm what that specific field expects.
Log in and go to Account Settings or the prompt that appears when verification is required. The section lists only the steps relevant to your account.
Complete each field as displayed. The form specifies accepted formats for any document or detail it requests — follow those instructions exactly.
Use only the upload or submission path shown inside your account. Do not send account documents through chat or email unless support explicitly directs you there.
After submitting, the status updates within your account area. If it does not change after the period shown in the flow, contact support with your account reference.
Your available deposit and withdrawal routes are shown live inside your account counter. The methods below are the ones we support for Bangladesh accounts — use the name exactly as shown when you initiate a transfer.
Bangladesh mobile wallet. Deposit and withdrawal via your bKash account using the reference shown at the counter.
Direct transfer from a Bangladesh bank account. Use the account details and reference number displayed at the deposit or withdrawal counter.
Every transaction you make creates a record on two sides: your bKash or bank statement and your 644j transaction history. Keeping these in sync is straightforward when you know what to look for on each side. Open Transaction History under your account and match the reference number, amount, and timestamp against what your wallet app or bank shows. If the two sides do not agree, the reference number is the key piece of evidence you need before contacting support.
Every deposit and withdrawal generates a unique reference. It appears in your account counter at the time of the transaction and should match the note on your bKash or bank record.
Transaction History shows statuses such as pending, processing, and completed. A pending entry means the payment has been submitted but not yet matched; completed means it is settled on both sides.
Go to Account then Transaction History to see a full list sorted by date. Filter by deposit or withdrawal to find a specific entry without scrolling through the full log.
Screenshot or save the reference number, the amount, and the timestamp from both your wallet and your 644j history. If a transaction is queried, these three details are what support needs to locate and resolve it quickly.
Your account security starts with the actions you take on your device and the habits you keep around your login. We have built the account area around steps that keep your balance and personal details in your hands. If something looks wrong — an unrecognised login, a transaction you did not make — the Help section is the fastest route to our support team, who can place a hold and investigate.
Always access your account through 644j. Bookmark the address directly. A mistyped or lookalike domain is the most common route for credential theft, and checking the address bar takes two seconds.
The account area will prompt you when a verification step is required. Complete those fields only inside your logged-in account — we will never ask for document details through chat or a third-party link.
Payouts go to the wallet or bank used for deposit. If you need to change the destination, follow the update process shown inside Account Settings and complete any confirmation step the screen requests.
Reach our support team through the Help section inside your account or via the contact route published on 644j. Do not share account details with anyone claiming to be support through an external channel.
These are the questions we hear most often about deposits, withdrawals and account management. If your question is not here, the Help section inside your account connects you directly to the support team.
We support bKash and Bank Transfer for Bangladesh accounts. The deposit counter inside your account shows which methods are active for your region at the time you log in.
After completing the transfer, check your balance on the Account page. If the balance has not updated and the expected window has passed, contact support with the reference number from the deposit counter.
The minimum for each method is displayed on the withdrawal counter when you select it. Follow the figure shown there; we do not publish a fixed number outside the account area as it may vary by method.
Pending means your request has been submitted and is in the processing queue. Check Transaction History for a status update. If it remains pending beyond the window shown at submission, open a support ticket with your withdrawal request ID.
Payouts normally return to the original deposit method. To update your payout destination, go to Account Settings and follow the steps shown there, including any wallet confirmation the screen requires.
Compare the reference number, amount, and timestamp on both sides. If they do not match, take a screenshot of both records and contact support through the Help section with those details ready.